DELIVERY ESTIMATES:

Pre-orders take about roughly 6-8 weeks before they get shipped out.

For international customers, shipping may take about 9-12 days once it leaves Australia. However, due to COVID-19 situation, please expect some delays with shipping and handling of your items. 

For local customers, the delivery may take up to 1- 7 business days depending on the location. 

For customers in Sydney, orders may arrive overnight and nearby cities, 2-3 days. 

MAC Lifter Kit will ensure that any goods purchased will arrive at the provided destination in the state it left our shelves. We will do our best in assisting our customers if any issue occurs. 

SHIPPING: 

All orders are shipped locally from Sydney, Australia.

Orders received from Monday – Friday are generally processed within 2-3 business day upon full receipt of full payment. Orders made on weekends or public holiday will be processed on the following business day. 

Orders must be delivered to a commercial or residential address. We are not responsible for packages delivered to mistyped or invalid addresses.  

MAC Lifter Kit are not responsible for any goods damaged in transit or not received. Replacement of damaged or lost items may be resolved at the discretion of Mac Lifter Kit Co.

ORDER TRACKING:

Orders that have been dispatched for delivery, will be notified of the delivery estimate, tracking details and delivery confirmation via email or sms. 

You can track your items via Auspost & USPS website if you're from USA. 

RETURN: 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@maclifters.co. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@maclifters.co

REFUNDS:

Customers are responsible to pay for the return shipping. Refunds and exchanges may take up to 10-business days to be processed once the item/s have been received at our warehouse. Upon approved inspections, refunds will be issued to the original payment method.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

All returns will only be accepted if the item(s) are unused and returned to MAC Lifter Kit within 7 days of receiving. All items must be returned in its original condition, unused, and as-new condition.

No returns on items bought at a discounted sale price.